Privacy Policy

Information that we collect

• Submitted information: the information you provide when login, such as social media account or details provided on a form. • Additional information: the responses to any of the surveys and ratings we send to you. • Device information: information about the device (mac address)

How we store your data

On behalf of our clients (hotel/venue) data is stored on EEA secure server sites in accordance with regulations and will be erased every 24 months.

How your data is used

Your data might be used following your approval from our clients (hotel/venue) to communicate with you to offer you relevant goods and services.

Who may use your data

The owner of the hotel/venue maybe use your data.

Accessing your own data?

You can access and amend the data we hold on behalf of our clients (hotel/venue) at any time visiting your Profile Portal.

Contact Us

If you have any questions about this Privacy Policy, please contact us

TERMS & CONDITIONS

IMPORTANT! PLEASE READ CAREFULLY BEFORE USING. YOUR USE OF THE SERVICES IS YOUR ACKNOWLEDGMENT AND AGREEMENT THAT YOU AGREE WITH THE TERMS SET FORTH BELOW.

ACCEPTANCE OF TERMS THROUGH USE

By using these services (the "Services"), you agree to all terms, conditions, and notices contained herein. The Hotel reserves the right, in its sole discretion, to terminate your access to all or part of the Services, with or without notice.

DISCLAIMER OF WARRANTIES

ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE BY THE HOTEL ARE PROVIDED "AS IS". THE HOTEL, ITS SUBSIDIARIES, AFFILIATES, OWNER, AND ITS REPRESENTATIVES ACCEPT NO LIABILITY FOR ANY PROBLEMS ASSOCIATED WITH YOUR USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, DAMAGE TO YOUR SOFTWARE, HARDWARE, OR OTHER EQUIPMENT; ANY DELAY IN OPERATION OR TRANSMISSION OF THE SERVICES; ANY COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION; ANY PROBLEMS OR TECHNICAL MALFUNCTION OF ANY TELEPHONE NETWORK OR LINES, COMPUTER ON-LINE SYSTEMS, SERVERS, PROVIDERS, OR COMPUTER EQUIPMENT; OR ANY TRAFFIC CONGESTION OR FAILURE OF THE INTERNET OR ANY WEB SITE. THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. THE HOTEL, ITS SUBSIDIARIES, AFFILIATES, OWNER, AND ITS REPRESENTATIVES DO NOT WARRANT THAT THE SERVICES ARE ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICES WILL BE UNINTERRUPTED OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT THE SERVICES ARE SECURE OR THAT ANY WIRELESS OR WIRED CONNECTION WILL NOT BE ACCESSED, INTERCEPTED, ALTERED OR DESTROYED IN WHOLE OR IN PART BY AN UNAUTHORIZED THIRD PARTY; THAT ANY DATA FILES, PROGRAMS, PROCEDURES OR INFORMATION (INCLUDING YOUR PERSONALLY IDENTIFIABLE INFORMATION) DOWNLOADED, RECORDED, TRANSMITTED OR INPUT THROUGH THE SERVICES WILL BE SECURE OR PROTECTED FROM UNAUTHORIZED ACCESS TO, ALTERATION, DELETION, DEFECT OR DESTRUCTION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT OR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, SO THESE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL THE HOTEL, ITS SUBSIDIARIES, AFFILIATES, OWNER OR ITS REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES. THIS LIMITATION APPLIES EVEN IF THE HOTEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE HOTEL'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

INDEMNIFICATION

You shall defend, indemnify and hold the Hotel and its owners, subsidiaries and other affiliated companies, and their employees, contractors, officers, and directors harmless from all liabilities, claims, and expenses, including attorney's fees resulting from your use or misuse of the Services.

THIRD PARTY SITES

Your use of the Services may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of the Hotel, and you acknowledge that the Hotel is not responsible for the accuracy, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by the Hotel.

RULES OF CONDUCT

You agree not to use these Services or any Hotel-provided computer for unlawful purposes or in an offensive manner, including, without limitation, usage that (i) is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, or (ii) contains language (sexual or otherwise) of a violent or threatening nature directed at another individual or group of individuals, or victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability. You shall also be prohibited from usage that infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party (collectively, "Intellectual Property"). You shall not introduce any software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party. You further agree that you will not knowingly solicit or collect personal information from a minor (anyone under 18 yrs old) without appropriate prior verifiable parental consent. The Hotel makes no representation that materials accessed through the Service are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited.

MONITORING

The Hotel, its subsidiaries, affiliates, owner or its representatives have no obligation to monitor, track, record, store or disclose your use of the Services, including, without limitation, the URLs of the websites you visit and the data you enter, transmit, or receive, but may do so (i) to comply with legal or regulatory requirements or to assist in law enforcement investigations and procedures; (ii) to operate the Services properly; (iii) to ensure compliance with the terms and conditions herein; or (iv) based on a good faith belief that such monitoring, tracking, recording, storing, or disclosure is otherwise necessary or advisable including, without limitation, if there is reason to believe that such information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

PUBLIC AREA USE

To the extent that you are accessing the Services in a public area or through a Hotel-provided computer, you agree that you have no reasonable expectation of privacy or confidentiality in your use of the Services or the computer.

WEB CAMERA USE

YOUR USE OF THE WEB CAMERA IS YOUR ACKNOWLEDGMENT AND AGREEMENT TO THE TERMS SET FORTH BELOW. This web camera (“Web Cam”) is owned by the Hotel and intended for use by individuals over the age of majority in their jurisdiction of residence. This Web Cam allows you to create video postcards to send to friends and family. By using this Web Cam, you agree to all terms, conditions, and notices contained herein, including the Hotel Internet Terms and Conditions of Use. These Terms and Conditions constitute a legally binding agreement between you and The Hotel, and the Hotel reserves the right, in its sole discretion, to terminate your access to the Web Cam with or without notice. You agree, acknowledge and warrant that: (a) your use of the Web Cam will be in compliance with applicable law; (b) you will not film individuals without their consent; (c) filming an individual without their consent may be a criminal offence and subject you to criminal and civil action, including fines and imprisonment; (d) you will be held responsible for your actions and any use or misuse of the Web Cams; and (e) you will not, through your use of the Web Cam, display, capture or transfer any content that: (i) is obscene, violent, abusive, harassing, threatening, defamatory, libelous, deceptive, fraudulent, or tortious; or (ii) infringes or violates the rights of any third party including trademark, copyright, the right of publicity or privacy, or other intellectual property rights. You hereby indemnify and hold the Hotel and its owners, subsidiaries and other affiliated companies, and their employees, contractors, officers, and directors harmless from all liabilities, claims, and expenses, including attorney's fees resulting from your use or misuse of the Web Cam and your breach of any of these terms and conditions.

HOTEL-PROVIDED COMPUTERS

To the extent you are accessing the Services through a Hotel-provided computer, you acknowledge and agree that (i) you must use your own storage device to save any files that you create on the computer; (ii) your session will automatically terminate after 5 minutes of inactivity, and that any files you were creating, viewing or otherwise accessing at the time of termination, regardless of whether your session was manually or automatically terminated, may be deleted from the computer; and (iii) you will logoff from the Services and the computer when you complete your session.

PROPRIETARY RIGHTS

You acknowledge and agree that all content and materials available to you through these Services are protected by Intellectual Property rights and laws. Reproduction, copying, or redistribution for commercial purposes of any materials or design elements obtained through these Services is strictly prohibited without the express written permission of Intellectual Property owner.

GOVERNING LAW

You agree that any disputes arising out of or related to Services, your use of Hotel-provided computers, or these terms and conditions shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of the State of New York, United States.

PACKAGES / PRICES

Minutes that were not used will expire after check-out.

REVISIONS

The Hotel reserves the right, in it sole discretion, to update or revise these terms and conditions from time to time.

Cookie Policy

We use cookies for functional purposes; to distinguish you as a user while you navigate in the website. Cookies are used to help you get the most out of using the Internet. Find out what cookies are and what we do to protect your privacy.

A “cookie” is a piece of information, like a tag, that’s stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile device – whenever you visit that website.

They are used by most major websites and our own website is no exception. To make the best use of our website, on whichever device you’re using, you’ll need to make sure your web browser is set to accept cookies.

We use cookies and some other data stored on your device to:

• give you a better online experience • allow you to set personal preferences • protect your security • measure and improve our service • work with partners and measure marketing

A cookie will typically hold:

• the name of the website that it has come from • how long the cookie will stay on your computer or phone • a value, normally in the form of a randomly generated unique number

How we use cookies

To give you a better online experience we use a number of cookies. Our site uses ‘session-based’ cookies, which are stored by your web browser for the duration of your visit to our website, but these cookies expire automatically when you close your browser or sign out.

Cookies are used for a variety of things that help improve your online experience. We uses cookies, primarily to:

• make login faster by remembering your device • make the page load quickly by sharing the workload across computers • help optimise our pages for your browser or device

Managing Cookies

The easiest way to manage cookies is by using your browser settings. You can also choose how you want to deal with cookies when given the option by a website.

You can accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website.

Most PCs automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

I Accept Cancel

You will be charged for this Service, are you sure?

Yes No